Just wanted to forward a message from one of our customers.
She said the driver was lovely, she called before delivery, read the message about address being close to a school, and removed packaging and helped to place the bench for them.
Thank you, it’s so nice when we get calls from happy people.
Wendy, Customer Services
Just to let you know that we moved in yesterday, Matt & Connor were absolutely outstanding and it wouldn’t have gone as quickly or as smoothly if they hadn’t been absolutely first class.
Their customer service was outstanding, nothing was too much trouble, and the care they exercised in a brand new house could not be faulted.
Would you be kind enough to bring this to the attention of the Directors, with many, many thanks.”
John & Tina G, Cornwall
“I just thought I would let you know, our recent driver (I cannot remember her name) has been amazing.
She’s really helpful, knows exactly what she’s doing and is not afraid to help out.
Our Warehouse Op has been very happy with the recent pickups and I got to see it first hand myself on Monday and I have to agree.”
Chris M, Hoddesdon
“Hi Jayne, just wanted to thank you and Kings so much for our son’s recent move. It took two trips from the old house to the new and another to our garage for excess furniture. The two removal men, Dan Holmes and Mitchel Blake went over and above, even placing his personal items into the wardrobe. The only damage was a leaf off of a yukka plant! Fantastic move, so smooth.”Alan A, Stansted, Essex
I received a delivery from you recently.
I was not aware that my order was due to be delivered that day, and happened to be out. Your delivery driver (sorry I do not know his name) called me to let me know that he had my order; luckily I was nearby.
When I got home, there was a problem regarding the delivery. Your delivery driver came up with a solution, preventing a return and redelivery. Your delivery driver went beyond the call of duty to come up with a solution.
This is not the first time that I have had an order delivered by your company, the service has always been good; but this time it surpassed all previous experiences.
Please recognise your staffs’ efforts, and let him know that he is always welcome to become a Manchester United supporter as they win things more often than his team.
I would like to thank you, Steve and especially the guys who did the move for providing such a great service.
The guys who did the move were great. Very, very pleasant to deal with and never made us feel bad about asking them to move things to different rooms or any other requests.
I will definitely be recommending you to all of our friends. The move was as stress free as it possibly could be.
Kind regards”Ronan and Emma O, Stansted, Essex
“Hi Martin and Jayne
Just wanted to let you know how our home move went on Monday of this week.
Your men arrived on site at the agreed time, they were charming, willing and a pleasure to have with.
They worked really hard all day and having worked from 9am until 7pm they were always positive and all our furniture and possessions arrived at our new home in perfect condition.
Jayne cant thank you enough for coordinating our day and especially facilitating our vendors move to Oxfordshire.
You made decisions on our behalf when needed and you really were brilliant to work with.
I know that you are very busy and you made our move possible.
Thanks so much and please pass on our thanks to you colleagues”Paul & Christine D, Braintree, Essex
“I just wanted to say thank you so much for last week. Ian said your guys were absolutely brilliant – 15 mins it took from when they parked up to when they got the machine into our van.
I will not hesitate to give you a shout on any other jobs we have in your area.
Many thanks once again.”
Westec Wide Format
I just wanted to thank you so much for all your hard work and efforts on our behalf. The teams that you sent on Thursday and Friday worked tirelessly, especially Kenny and Chris! It was much appreciated by both of us especially as we had a slight hitch with waiting for the vacation of the property! Thank you all!
Frances L, Bishops Stortford, Hertfordshire “
“Now that we have completed our move and returned our packing boxes, I should like to record our sincere thanks to you and the team at Kings for making our move from Bishop’s Stortford to Bromley so stress free. From Martin’s assessment visit, my initial contact with you to plan the event, the pre-move packing, the moving day itself and through to the return of our boxes yesterday, we have been very impressed with the professional operation of everyone concerned. It is so encouraging to find a company that successfully delivers what it promises and puts the customer first. On a personal note, you have been excellent in coordinating everything, always handling matters courteously and efficiently.
The removal itself was handled superbly by the whole team. The pre-move packing was excellent and on removal day the team arrived on time and parked sensibly in order to minimise disruption to neighbours and road users. Each member of that team was polite, hard working and took great care of our belongings throughout the moving process. The lead member of the team, (whose name I can’t remember, sorry) managed the team very well and with good humour. Nothing was too much trouble.
Given that moving is always an emotional challenge it was such a relief to know that the physical process was in such capable hands. We would be delighted to recommend Kings, without reservation. Thank you once again.”
Alan and Rosemary M, Bishops Stortford, Hertfordshire
“I just wanted to drop you a quick note to say how incredibly impressed we were with Martin and his Team, not sure of all the names but the Team that travelled to Scotland were Martin, Jimmy & Connor. Martin has obviously been with you guys for a number of years and I can see why. Nothing was too much trouble and everything was planned meticulously, even down to the smallest detail.
They coped with all of the very heavy furniture we had, nothing was broken or damaged and even the two drops they had to do were done immaculately. They were all very polite and mannerly and never stopped smiling, laughing and having a joke. Even having to be in Scotland to watch England lose their World Cup Semi Final against Croatia did not dent their sense of humour!
Could you please ensure that Trevor King sees this feedback. We would not hesitate to recommend Kings for any Removals work, although coming back up to Perth to move us again might not be to their liking, particularly if it involved the sideboard, marble table and very heavy wall unit!!
Thanks again, they were all complete stars and made what has to be one of the most stressful occasions of your life in terms of moving house, much more tolerable!
Jamie L, Bishops Stortford, Hertfordshire
“Hello Jayne, thank you so much for organising the removal of the boxes……truly appreciated.
I said I would write commending your gentlemen who worked so very hard for us on the 8th January 2018.
This is big shout out of THANK YOU to the three guys who put so much effort into making our home move as smooth as possible.
Not forgetting Connor who did such a splendid job of packing up our belongings on the Friday before……..
When asked, we will certainly recommend Kings Removal Services.”
Domestic RemovalsHillary A, Bishops Stortford, Hertfordshire
“Hi Lucy, I just wanted to give you some feedback on our move from London to Harrogate…
In terms of actual service, the guys were great. They explained everything you’ll be pleased to know! Everything we have unpacked has been intact. All in uniform. smart and clean.
What they mentioned, which I LOVED, your Company also uses those TV transporters for art so nothing gets scratched or knocked or punctured by boxes en route. That hugely reassured me – we have good paintings so I had been wondering whether we should take them ourselves to be one safe side but when I knew that I felt all the pictures would be safe. I thought that reflected a thoughtfulness and quality on the part of Kings.
Really, really impressed, so thank you!”George and Georgie G, Harrogate, Yorkshire
Just a quick note to thank you and your team for the fantastic job you all did with our move.
It was not easy with 4 flight of stairs but the guys were brilliant and made our move so much easier.
Thanks again”Angelique, Colchester, Essex
“Nothing was too much trouble, so helpful – real Characters. We were originally recommended another Removal Company. As they had no availability they [Removal Company] recommended Kings. My husband and I were so pleased we decided to contract Kings for our move, your staff made it really easy for us, Thank you.”
Sharon M, Elsenham, Essex
“I would like to thank you for the excellent services you supplied considering I only gave you four days notice to do a removal job for me. The three men that came were top class . Thank you for all your help.”
John D, Bishops Stortford, Hertfordshire
An excellent service. Please tell Steve the guys did really well.
Stuart M, Hertford, Hertfordshire
“Can I ask you please to pass on my sincere thanks to the 2 removal men (their names escape me as there was so much going on) who packed up my house last week. They were excellent – nothing too much trouble for them at all and there was no sign they had even been at the house (in terms of scuff marks alike) – other than there was no furniture left afterwards! A real credit to Kings Removals.
I would not hesitate to recommend your firm.”
Madeline E, Bishops Stortford, Hertfordshire
“Thank you for sending such an excellent team to move house for us. They arrived early, they were exceptionally quick, nothing was left behind and nothing was broken or damaged.
Having witnessed another local removal firm in action (or in-action!) we were very pleased to have chosen Kings.”Mr and Mrs P, Loughton, Essex
“We just wanted to say a big thank you to the amazing team who moved us last week. The men worked so hard, were really friendly and made, what is an otherwise stressful process, easy and completely stress-free.
We would highly recommend Kings for their professionalism.
Many thanks once again.”Helen and Brad T, Bishops Stortford, Hertfordshire
“Thank you for dealing with our claim for the unfortunate dent in the fridge door. You dealt with the claim very fast and efficient without any other chasing up from myself. A very satisfactory service. Many Thanks”
Geoff H, Harlow, Essex
“We must acknowledge a splendid job done by your team of removal men!
They were excellent and everything went very smoothly. Nothing was too much trouble for them.
Jayne, thank you so much for all your help, I will certainly spread the favourable word regarding Kings Professionalism.
Best wishes to you and your staff”
Ron C, Ongar, Essex
“We just wanted to make contact to thank you for the amazing service your company provided during our house move on the Friday 19th February. From Jayne in the office, the packers who came the day before and then Kenny and his team on moving day. I was completely put at ease by the professionalism of everyone who helped us and with just enough good humour to keep us all going. We will definitely recommend your services to any friends or family looking to move home. Thank you again.”Nicky & Andy B, Stansted, Essex
“I have used Kings several times now and it’s reassuring to know that from the initial quote to the removal team leaving your new home that everything will be handled smoothly and with the least amount of fuss. With moving house being such a stressful thing to do, it’s nice to know the actual day will be a calm transition handled both efficiently and professionally.”Russ W, Braintree, Essex
“The team at King’s did a fantastic job helping us move last summer. It wasn’t the straightest of moves as half our stuff was heading to Devon and some into storage. It also included moving Mavis, our classic camper who wasn’t quite up to making the journey to Devon under her own steam! From the initial consolation to all our stuff arriving safe and sound, we couldn’t fault the service provided. Thanks Team!”Kate M, Devon
“Really pleased with how Kings handled our removals. We would highly recommend again. Thank you”Mr and Mrs B, Harlow, Essex
“Thank you for your support today. Dave and Lee did a great job and no complaints. Very happy. Thank you again”Jeff B, Bishops Stortford, Hertfordshire
“I just wanted to write a note of thanks to you all. The lads that did our move were fantastic. We will certainly recommend you to others.”Kate W
“A belated message to say how pleased we were with the removal service last week. Martin and Lee were extremely pleasant and helpful and their efficiency made the packing and move so much easier for us.”Denise C, Bishops Stortford, Hertfordshire
“I would happily recommend Kings to family & friends; the two removals men were punctual, efficient, careful and courteous. They worked very hard and did a great job. “Nicola P, Stansted, Essex
“Very efficient and professional service”Andrew F, Managing Partner, Attwaters Jameson Hill Solicitors